The F.A.Q. section was created by gathering the mostly asked problems related to Email Address Collector™, so please browse through the following F.A.Q. sections, as they will probably provide the answer to your problem...
4.1. I clicked on the Logoff Identity button and I got a Registry error message. What happens? 4.1.
The Logoff identity button allows you to switch between the different identities you might have created with MSOutlook Express5.0 or above. If you are using an email client which does not support WAB identities, this option won't work, since no identities are available.